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How Cloud Call Center Solution Can Help Your Business

In Cloud Call Center Solution, you get a complete one stop solution for all your call center needs. A virtual Call Center system comes with a range of advanced features to help you tailor your communications around you. A VoIP system is easy for businesses to set up and use: as everything is handled and managed by us, you can access and change settings at any time via your intuitive online dashboard. Our Cloud based Call Center system also make international communications simple – you’re not tied to a specific phone line, so you can receive calls anywhere you have an internet connection. Everything across your business is connected, so it’s easy to route calls to wherever you need them.

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Advanced Inbound & Outbound Contact Center features that makes every communication better

Calling Module Includes

Click – to – Call
Call Recording, Voicemail,
Queue Manager
6 Call Queuing Methods

AutoDialers comers with

Progressive Dialers,
Advance Dialer (with configured dialing ratio)

Intelligent IVR Solution comes with

Automatic Call Distributor,
Multi-Lingual Support,
Multi-level (Upto 3),
Custom SMS API

Easy Lead Management Dashboard for

Automatic Lead Distribution
Contact History
Call Disposition
Preview Dialer (via Tentacle)

Retrieve Insight Analytics

Activity Dashboards,
Customer Insights,
Live Call Monitoring,
Account Based Analytics

Calling Module Includes

In-Call Transfer
Warm/Cold Call Transfer
Barge, Whisper, Snooping
Call Transfer for Feedback

Management

$39.95/month
  • Per Server – Monthly Plan
  • Unlimited Admin Task
  • Certified Admins
  • 1 Hour Response Time
  • Full Server Setup
  • Complete Server Management
  • Smart Server Migration
  • Performance Optimization
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Security

$49.95/month
  • Per Server – One time Plan
  • In-Depth Server Analysis
  • Firewall Installations
  • Server Hardening
  • AntiVirus Configurations
  • Disaster Recovery, Hack Recovery
  • Spam Security
  • IP Blacklisting
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Combo Offer

$79.95/Month
  • 20 % Discount – Per Server Plan
  • Second Month Price $35 Only
  • Cpanel Server Only
  • Includes Cpanel Management
  • Includes Cpanel Security
  • 1 Hour Response Time
  • Most Popular Plan
  • Certified Specialist
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Frequently Asked Questions

 
What is Hosted PBX

Virtual PBX is a virtual Private Branch Exchange. Put simply, it is a phone system that works virtually through the internet rather than through a traditional phone line.

 

How much does Hosted PBX Cost?

With TollFreeForwarding.com, virtual PBX software comes free with all our virtual phone numbers.

How do i get Hosted PBX System?

You can get a virtual PBX system quickly and easily with TollFreeForwarding.com. All of our international and virtual phone numbers come with virtual PBX and a range of added features to help make business communications simple. You can browse our virtual number inventory to get started, our check out our pricing page to see our rates and packages.

 

What is the difference between virtual PBX and traditional PBX?

A traditional PBX system involves physical hardware, so it will need to be installed and set up on your business premises. It will also need to undergo regular maintenance, costing your business time and money. A virtual PBX system is instead hosted in the cloud – this means you don’t need any costly hardware or installation, and it can be set up almost instantly. You’re not tied to a phone line so you can forward calls to any location where you have an internet connection, giving you the flexibility you need to help your business thrive.