Human Resources Hiring & Training

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We work closely with your CX teams to understand the gaps and deliver robust customer solutions.

 

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Advanced Inbound & Outbound Contact Center features that makes every communication better

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Our solutions and services help you to gain better “Customer Support”

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  • Omni Channel Experience

  • Modern Help Desk Platform like Zendesk & Freshdesk

  • WhatsApp Connect Tool

  • Process Automations

  • Enable a Self Service

  • Knowledge Base & FAQs

  • Better Tracking, Monitoring & Evaluation of CX

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Customer support can have a significant influence on satisfaction. Customers typically engage with support resources when they’re experiencing an issue. How a support team handles the request can mean the difference between a happy customer and a dissatisfied one.

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3 new hires per month.
Basic job posting and candidate sourcing.
Initial screening and shortlisting of candidates.
Onboarding support and documentation.
Access to online training materials and resources.
Daily HR consultation (1-hour session)

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8 new hires per month.
Comprehensive job posting and candidate sourcing.
In-depth screening, interviewing, and background checks.
Full onboarding support, including training materials.
Customized training programs for new hires.
Monthly HR consultation (3-hour session).
Access to a dedicated HR manager.

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15 new hires per month.
End-to-end recruitment process management.
Advanced candidate assessment tools (psychometric testing, skills evaluation).
Full onboarding and personalized training programs.
Ongoing employee development and performance tracking.
Comprehensive HR policy and compliance support.
Weekly HR consultation and strategy sessions.
Access to a team of dedicated HR professionals.

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Contact Us

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Frequently Asked Questions

 

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Virtual Call Center is a phone system that works virtually through the internet rather than through a traditional phone line.

 

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With us, virtual Call Center solution comes on a one time fee with a monthly plan based on your selection.

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You can get a virtual PBX system quickly and easily with us. All of our international and virtual phone numbers come with virtual Call Center and a range of added features to help make business communications simple. You can browse our virtual number inventory to get started, our check out our pricing page to see our rates and packages.

 

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